41jili Privacy Policy
This Privacy Policy explains how 41jili collects, processes, stores, and protects the personal information of registered players and website visitors. We are committed to handling your data with transparency and in full compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012 — and regulations issued by the National Privacy Commission of the Philippines.
How 41jili Protects Your Personal Information
These six principles guide every decision we make about your data. They summarise the full policy below — but please read the complete legal text for all the details.
Secure Data Storage
All personal data held by 41jili is stored on encrypted servers using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. Access to stored personal data is restricted to authorised personnel on a need-to-know basis only.
No Sale of Personal Data
41jili does not sell, rent, or commercially trade your personal information to third parties. Data is shared only with verified service providers directly necessary to operate the platform — payment processors, KYC providers, and game studios — under strict data processing agreements.
Minimum Necessary Collection
41jili collects only the personal data strictly required to register your account, verify your identity, process payments, and comply with applicable regulations. We do not collect data speculatively or for undefined future purposes.
DPA 2012 and NPC Compliance
All data processing activities on 41jili are conducted in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the implementing rules issued by the National Privacy Commission of the Philippines.
Your Right to Correct and Access
You have the right to access the personal data 41jili holds about you and to request corrections to any inaccurate information. Requests can be submitted through the 24/7 live chat support team and will be processed within the timelines mandated by Philippine law.
Data Retention Limits
Personal data is retained only for as long as required to fulfil the purposes for which it was collected, or as mandated by applicable law (including PAGCOR regulatory requirements). When data is no longer needed, it is securely deleted or anonymised.
Notice to Players: This Privacy Policy applies to all registered 41jili players and to any visitor who accesses the 41jili platform at 41jili.cam. By using the platform, you acknowledge that you have read and understood this policy. If you have questions, contact our Data Protection Officer via live chat support.
Introduction
41jili ("the Platform", "we", "us", "our") is a Philippines-focused online casino and sports betting platform. We understand that when you share your personal information with us — whether during registration, KYC verification, or day-to-day use of the Platform — you are placing trust in how we handle that information. This Privacy Policy exists to honour that trust by being transparent about what data we collect, why we collect it, how we use it, who we share it with, and what rights you have over it.
41jili processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. We are also subject to data-related obligations under PAGCOR's regulatory framework for online gaming operators.
This policy uses plain, straightforward language where possible, consistent with our commitment to transparency. Where technical or legal terms are necessary, they are explained in context. The effective date of this policy is 1 January 2026. Any previous versions of the 41jili Privacy Policy are superseded by this document.
Data Controller
For the purposes of the Data Privacy Act of 2012 and related regulations, 41jili is the personal information controller in respect of the personal data collected through the Platform. As controller, 41jili determines the purposes for which and the means by which personal data is processed.
41jili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy laws and for handling player data requests and complaints. The DPO can be reached through 41jili's 24/7 live chat support channel or by written communication to the contact details provided in Section 14 of this policy.
Personal Data We Collect
41jili collects the following categories of personal data, limited to what is necessary for the purposes described in Section 5:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number, nationality | Account registration and KYC verification |
| Contact Data | Philippine mobile number, email address (where provided) | Account registration |
| Address Data | Residential address (province, city, barangay, postal code) | KYC verification (where required) |
| Financial Data | GCash account reference, PayMaya account reference, bank account name (BDO, BPI, Metrobank), transaction amounts and dates | Deposit and withdrawal processing |
| Gaming Activity Data | Game history, wager amounts, session durations, bonus usage, win/loss records | During platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatically on platform access |
| Communications Data | Records of live chat conversations, support tickets, and voluntary feedback submissions | Customer support interactions |
41jili does not collect sensitive personal information (as defined under the DPA, including religious beliefs, health data, or political affiliations) unless specifically required by regulatory instruction and only with appropriate additional safeguards in place.
How We Collect Personal Data
41jili collects personal data through the following means:
- Direct submission: Information you provide when registering an account, completing KYC verification, initiating a deposit or withdrawal, contacting customer support, or responding to promotions;
- Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, session logs, and cookies (see Section 7);
- Third-party verification: Identity and age verification data returned by 41jili's KYC verification service providers when processing your government ID documents;
- Payment processors: Transaction confirmation data returned by GCash, PayMaya, BDO, BPI, and Metrobank following deposit or withdrawal processing;
- Fraud detection services: Risk signals provided by fraud prevention and anti-money laundering screening partners as required under PAGCOR compliance obligations.
Purpose of Processing and Legal Basis
41jili processes personal data for the following specific purposes, each of which is supported by an identified legal basis under the Data Privacy Act of 2012:
5.1 Account Registration and Management
Purpose: To create and manage your 41jili player account, including authentication and account security.
Legal basis: Performance of a contract (your account agreement with 41jili).
5.2 Identity Verification (KYC)
Purpose: To verify your identity and age (21+) in compliance with PAGCOR regulatory requirements for online gaming operators.
Legal basis: Compliance with a legal obligation and legitimate interest (fraud prevention).
5.3 Payment Processing
Purpose: To process deposits and withdrawals through GCash, PayMaya, and Philippine banking channels, and to maintain transaction records.
Legal basis: Performance of a contract and compliance with a legal obligation (financial record-keeping requirements).
5.4 Responsible Gaming
Purpose: To monitor gaming activity for signs of problem gambling behaviour, to enforce player-set limits, and to identify accounts that may require responsible gaming intervention.
Legal basis: Compliance with a legal obligation (PAGCOR responsible gaming requirements) and legitimate interest (player welfare).
5.5 Anti-Money Laundering and Fraud Prevention
Purpose: To screen accounts and transactions for suspicious activity, money laundering indicators, and fraud patterns, as required by Philippine AML regulations.
Legal basis: Compliance with a legal obligation.
5.6 Customer Support
Purpose: To respond to player queries, investigate complaints, and maintain records of support interactions for quality assurance.
Legal basis: Performance of a contract and legitimate interest.
5.7 Marketing Communications
Purpose: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications.
Legal basis: Consent. Players may withdraw consent at any time by updating notification preferences in account settings or by contacting support.
Data Sharing and Third-Party Disclosure
41jili does not sell, rent, or commercially trade your personal data. Data is shared with third parties only in the following limited circumstances:
- KYC and identity verification providers: To verify your identity and age documents as required during account registration and at subsequent verification stages;
- Payment processors: GCash (operated by G-Xchange, Inc.), PayMaya (Voyager Innovations), BDO Unibank, Bank of the Philippine Islands, and Metrobank, for the sole purpose of processing deposits and withdrawals in PHP;
- Game content providers: Licensed game studios (such as JILI Games, Evolution Gaming, Pragmatic Play, and others) receive session tokens and game result data necessary to deliver game content — they do not receive your full identity or financial data;
- Fraud prevention and AML screening services: Risk and compliance data is shared with regulated third-party screening providers as required under Philippine AML obligations;
- Regulatory authorities: PAGCOR and other competent Philippine regulatory or law enforcement bodies, where required by law, court order, or regulatory instruction;
- IT and infrastructure providers: Cloud hosting and cybersecurity service providers operating under binding data processing agreements that prohibit any use of 41jili player data for the provider's own purposes.
All third-party data processors engaged by 41jili are bound by contractual obligations requiring them to maintain data security standards consistent with or exceeding those required by the DPA, and to process data only for the specific purposes outlined above.
Cookies and Tracking Technologies
41jili uses cookies and similar tracking technologies on the Platform for the following purposes:
- Essential cookies: Strictly necessary for the Platform to function, including session management, authentication tokens, and security cookies. These cannot be disabled without impairing Platform functionality;
- Functional cookies: Used to remember your preferences, such as language settings, display preferences, and game lobby last-visited state;
- Analytics cookies: Used to understand how players navigate the Platform, which features are most used, and where technical issues arise — helping us improve Platform performance. Analytics data is aggregated and does not identify individual players;
- Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and suspicious navigation patterns.
41jili does not use advertising tracking cookies or share cookie data with advertising networks. You may manage cookie preferences through your browser settings; however, disabling essential cookies will affect your ability to use the Platform.
Data Security Measures
41jili implements technical and organisational security measures appropriate to the risks associated with processing personal data in the online gaming context. These include:
- AES-256 encryption for all personal data stored at rest;
- TLS 1.3 encryption for all data transmitted between your device and the Platform;
- Multi-factor authentication for all staff access to systems containing personal data;
- Role-based access controls ensuring only authorised personnel with a legitimate operational need can access personal data;
- Regular penetration testing and vulnerability assessments of Platform infrastructure;
- Intrusion detection and 24/7 security monitoring of Platform systems;
- Staff training on data handling obligations and the requirements of the DPA.
Security reminder: No online platform can guarantee absolute security. You are responsible for keeping your 41jili login credentials confidential. 41jili will never ask for your password through any channel. If you suspect your account has been compromised, contact live chat support immediately.
In the event of a personal data breach that poses a risk to your rights and freedoms, 41jili will notify affected individuals and the National Privacy Commission within the timeframes required by the DPA and NPC Circular No. 16-03.
Data Retention
41jili retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by Philippine law or PAGCOR regulations. Key retention periods are as follows:
- Account and KYC data: Retained for the duration of the active account relationship plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and applicable AML regulations;
- Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine financial reporting and AML obligations;
- Gaming activity logs: Retained for three (3) years following the date of the session, or longer where required for regulatory audit or dispute resolution purposes;
- Customer support records: Retained for two (2) years from the date of the interaction;
- Marketing consent records: Retained for as long as the player remains registered, plus one (1) year following account closure.
Upon expiry of the applicable retention period, personal data is securely deleted from 41jili's systems or irreversibly anonymised such that it can no longer be attributed to an identifiable individual.
Your Data Privacy Rights
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in respect of the personal data 41jili holds about you:
Your Rights Under the Philippine Data Privacy Act
Right to Access
Request a copy of the personal data 41jili holds about you, including the purposes for which it is processed and the categories of third parties with whom it has been shared.
Right to Rectification
Request correction of any inaccurate, incomplete, or outdated personal data held in your 41jili account. Corrections are processed within a reasonable timeframe following identity verification.
Right to Erasure
Request deletion of personal data where it is no longer necessary for the purposes collected, where consent is withdrawn, or where processing is otherwise unlawful — subject to overriding legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances justify it.
Right to Restriction
Request that 41jili restricts processing of your data in certain circumstances, such as while the accuracy of data is contested or while an objection to processing is being evaluated.
Right to Data Portability
Request a structured, machine-readable copy of the personal data you have provided to 41jili, where processing is based on consent or contract and is carried out by automated means.
Right Against Automated Decisions
Request human review of any decision that significantly affects you and has been made solely through automated processing, including profiling, without any human involvement in the decision.
Right to Lodge a Complaint
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe 41jili has breached your data privacy rights. Contact NPC details are publicly available through the official NPC website.
To exercise any of these rights, contact 41jili's Data Protection Officer through the 24/7 live chat support channel. Identity verification will be required before requests are processed.
Children and Minors
Age Restriction: 41jili is strictly for players aged 21 years and above, in compliance with PAGCOR regulations. The Platform does not knowingly collect personal data from individuals under 21.
41jili does not knowingly collect, process, or retain personal data from any person under the age of 21. All accounts are subject to mandatory age verification through KYC procedures. Where 41jili becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be suspended. If you have reason to believe a minor has registered an account on 41jili, please notify our support team immediately through live chat.
Cross-Border Data Transfers
Certain third-party service providers engaged by 41jili — including game content studios, cloud infrastructure providers, and fraud screening services — may be located outside the Philippines. Where personal data is transferred to recipients in other jurisdictions, 41jili ensures that appropriate safeguards are in place to protect the data, including:
- Contractual clauses requiring the overseas recipient to apply data protection standards consistent with the DPA;
- Transfer only to jurisdictions with adequate data protection frameworks as determined by applicable Philippine privacy regulations;
- Prior assessment of the data protection practices of overseas recipients before any transfer arrangement is established.
Cross-border transfers of personal data are limited to what is strictly necessary for the delivery of the services described in this Privacy Policy.
Amendments to this Privacy Policy
41jili reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via the Platform's in-app notification system or by SMS to the registered mobile number, at least seven (7) days before the revised policy takes effect.
The effective date at the top of this document will be updated with each revision. Continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree to the revised policy, you may request account closure as described in the Terms & Conditions.
Contact and Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 41jili holds about you, please contact our Data Protection Officer through the following channels:
- Live Chat: 24/7 via the 41jili Platform — fastest channel for urgent data requests
- Email: [email protected] — for written, documented requests
- Response time: Data subject requests will be acknowledged within 72 hours and resolved within the timeframes mandated by the NPC (generally within 15 business days for straightforward requests)
If you are not satisfied with 41jili's response to a data privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines. Information on filing a complaint with the NPC is available through the NPC's official public communications.
Your Data Is Secure. Your Games Are Waiting.
Now that you know exactly how 41jili handles your personal information, explore the full platform — 300+ games, live dealer tables, PBA and sports betting, all in Philippine Pesos. Filipino players aged 21 and above are welcome.
41jili Is for Players Aged 21 and Above Only
All gaming activities on 41jili are strictly limited to players who are 21 years of age or older, in compliance with PAGCOR regulations governing online casino-style gambling in the Philippines. Gambling is a form of entertainment. Please approach it with a pre-set budget and never treat it as a source of income.
For details on deposit limits, self-exclusion, and other responsible gaming tools available on the platform, visit our Responsible Gaming page. Our 24/7 live chat team can implement any account restriction immediately upon your request.